Warranty
last updated November 12th 2020 @ 11:48am
This warranty is subject to modifications and changes. Global Jdm Auto Parts Inc. reserves the right to enforce these modifications without prior notice.
If you purchase any product, you agree to terms and conditions below.
If any claim is made with malicious intent, we reserve the right to void any warranty.
We highly recommend that you make a purchase from our company when you are ready to do the installation either once received or within the first week. The reason for this is because your warranty period (on applicable items) will start the day the your item is purchased. Any claim placed after the warranty period cannot be accepted. Buyer assumes liability if he/she fails to report any problems within the warranty period.
Before reading this section; know that seized / blown engines are not covered under the warranty. Unless otherwise stated, you are purchasing a compression tested, working unit. Even on the first day of your warranty period if this occurs; any claim will immediately be refused.
Additionally; shipping and labor charges are not covered under the warranty. Buyer must accept the responsibility and coverage upon placing a claim.
Claims or chargebacks stating the item is not as described will not be accepted. All buyers are presented with actual item pictures prior to shipping out.
If a settlement is in progress and the client attempts a chargeback, know that all previous offers are subject to deductions in dealing with the chargeback case.
Engines complete with accessories may not comply with the emission control laws of the state in which it is being sold or used. State and/or federal authorities require that you change over the emission devices from your old engine to the engine you are installing to make it comply. The add-on parts on the engine sold by Global Jdm Auto Parts Inc. are left attached for testing purpose only, for your convenience and are free of charge. The purchase price represents the cost of the long block only (i.e. cylinder head and short block only). All items are sold for off-road use only. Customer acknowledges and comprehends that products or services sold to customer by Global Jdm Auto Parts Inc. are not intended for street or highway use, or for use where otherwise prohibited by law. Buyer must detemine compatibility into his or her vehicle and proper maintenance and precedures that would it would entail to make a product compliant for his / her use.
Warranty
- Non Performance Engines sold come with a 30-day warranty, starting on the date of delivery based off tracking number provided. UNLESS STATED OTHERWISE. (example: if item is sold as core. )
- Performance Engines such as K24a RBB sold come with a NO warranty. Customer is free to inspect the motor as much as they want prior to purchasing. Due to these engines being used for racing, being turbo'd / boosted we cannot offer warranty on them. UNLESS STATED OTHERWISE.
- !! Engine Warranty does not transfer to someone else when vehicle is sold !! WARRANTY BECOMES COMPLETELY VOID
- Transmissions sold come with a 30-day start-up warranty, starting on the date of delivery based off tracking number provided. UNLESS STATED OTHERWISE. (example: if item is sold as core. )
- Front End Conversions or any type of body part does NOT come with any warranty. Exactly what you see is what you will get. We provide as much photos of imperfections as possible for both parties to be clear on what they are selling and what they are buying.
- All Suspension parts (Control arms, Struts, Coilovers etc) sold dont come with warranty. UNLESS STATED OTHERWISE.
- When recieving delivery or pickup of a shipment before signing any paperwork please mark if ANY damage has been done to the freight otherwise we cannot help you.
- We are not responsible for any labor charges.
- Transmission clutches are included for free and have no warranty or garuntee. We recommend getting it replaced with a brand new clutch.
- If during the installation process, minor defective parts are found, please contact us in order to get them replaced (if applicable). If you choose to purchase such parts from other retailers, it will be at your own cost. Do know that these are used JDM products and cosmetic defects and minor damage (not to intefere with functionality) is to be expected. Small parts and accessories are generally not covered under the warranty unless otherwise indicated but do contact us when an issue is noted.
- If this item needs any minor or major repairs, the item must be returned within the warranty period. Labor costs are not covered. (NO EXCEPTIONS).
- All wear and tear parts (e.g. timing belt, water pump, belts, seals, spark plugs, spark plug wires, transmission seals, etc.) are not covered under warranty.
- If engines are opened up (head from block, timing belt/chain covers, valve covers, etc) any warranty given is void/cancelled.
- Damage to oil pans cannot be covered. Due to the process in which we import; many engines will have dents and imperfections on the oil pan at the time of listing..
- Warranty of any Seized or Blown engines by customer during warranty period due to unprofessional installation or any other reason is void.
- You will receive the item as shown in the pictures displayed. Any other additional parts required to complete your swap will have to be purchased separately. Some products may require additional components to be fully functional.
- Before purchasing the engine, the customer must verify that the engine will fit into said vehicle.
- We are not responsible for the failure of emissions and smog tests.
- Small parts and accessories sold along side Freight class packages are sold as is. These accessories are generally included free of charge and are not covered under the warranty. Standard maintenance procedures are to be expected and all components should be inspected prior to installation.
Claims and Returns
Claims
- You may claim for any part that was included in the original item description as included parts and must comply with all sections of our warranty terms.
- Pictures and documents (invoice and mechanic report) will be required to support claims. We would greatly appreciate your cooperation.
- It is the buyer's responsibility to inspect the package upon receipt prior to signing the proof of delivery on all freight class items. The buyer has the right to refuse delivery if damage is noted or have the dispatch driver note the damages on the proof of delivery with a reference number so that a valid claim can be filed.
The following claims / expenses are not accepted:
- You can not claim for any parts which was not included in original package nor mentioned in description page.
- You can not claim the parts does not fit your vehicle, you see exactly what you are ordering and if you are unsure of the product you are required to do your own research or contact us if it will work with your vehicle.
- You can not claim for a return of a front end conversion via local pickup or shipping, exactly what you see online is what you will get. Multiple photos of imperfections are provided to ensure you know exactly what you are paying for.
- You can not claim for any part, component or sensor which are clearly showing damaged in the original listing picture(s) or in the description of the item.
- You cannot claim for an item which is not compatible with your vehicle but you realized after receiving the item or during installation.
- The cost of labor required to remove and install a repaired or exchanged engine to the vehicle.
- Loss caused by the engine being improperly installed.
- Towing charges and/or freight or delivery charges.
- Loss caused by overheating. The warranty does not cover oil leaks, blown head gasket or any other engine damage due to overheating caused by poor water circulation, clogged radiator, stuck thermostat or a faulty water pump, etc.
- Decrease in performance of any covered part due to normal wear and tear (unless actual breakdown occurs), having regard to inherent manufacturing faults in some engine models.
- Loss caused by any modification or use of the engine for which it was not originally designed.
- The engine if it is used for competitive driving or racing.
- Loss caused by the failure of a part or parts of the engine that are not covered by this limited warranty.
- Tune-ups and adjustments, filters, hoses, belts, lubricants, coolants, emission control devices, spark plugs, tune-up parts, etc.
- Deterioration or pre-ignition damage.
- Repairs performed without prior authorization from Global Jdm Auto Parts Inc.
- Loss caused by defective timing belt/chain. A brand new timing belt/chain must be installed OR timing components should be inspected and verified prior to installation of motor.
- Loss caused by modification or forced induction (NOS, Turbo, Supercharged) for which the engine was not designed.
- Failure due to accident or collision.
- Failure due to incorrect octane or too less octane.
- Vehicle is found under manufacturer's recall.
- Part is installed in a vehicle other than the manufacturer's specification or intended vehicle.
- Failure due to environmental conditions.
- Vehicle was operated for prolonged period of time after the parts' failure.
- Failure as the result of competitive racing modifications such as dyno tuning.
- Blown or failed turbochargers. It is the consignee's responsibility to inspect the turbocharger prior to installation and run proper maintenance procedures upon installation and inspection.
In all cases, we may consider your mechanic's report but this CAN NOT over rule our warranty terms.
Returns
The return must be legit and must comply with the terms of our WARRANTY above and below the buyer must accept and respect the following terms:
- Has to be requested within 30 days from date of purchase. ( UNLESS OTHERWISE STATED )
- Engines or Transmissions must be installed within the warranty time given, returns are not accepted without product being installed into vehicle. If customers forcfully attempt to bring a product to return without installation proof a 30% fee will be deducted.
- Body Panels ( Front end conversions, tail lights, headlights etc ) do not have any warranty. Sales are final for exterior parts. Plenty of pictures are shown of its condition.
- Shipping charges are not refundable. Charges related to the return of the item must be prepaid by the customer as well as any customs fees and related charges.
- In the unlikely event that the item needs to be returned, it must be in the same condition it was sold and fully assembled. Please keep all of the unwanted parts/ components that you have taken off of the item for the period of the warranty. We must receive all of the parts that were included in the sale for the warranty to be valid. (THE RETURNED ITEM MUST MATCH THE ORIGINAL PICTURES)
- Buyer must contact us to create their return file.
- All returned products/ items that we receive, must be inspected and tested for the warranty or return to be valid. The test and inspection is to determine that no damages have occurred to the products or items during the client's possession.
- When we sign for the returned item (Proof of Delivery) at our warehouse, the act of signing does not apply that your claim has been accepted.
- If the item is returned with missing or damaged parts, you will be charged the retail price of replacement of the missing part(s) which we will deduct from the refund at our discretion.
- If during inspection we discover that the item was damaged or destroyed while under the client's possession, we will not issue any refund or form of compensation.
- Upon completion of the test of returned item AND IF YOUR CLAIM IS DETERMINED TO BE VALID, we will notify you for replacement or refund.
- If the case is determined NOT to be valid, there will be no replacement sent or refund issued.
Important Guidelines: Engine(s) / Transmission(s):
Failure to comply to the following maintenance requirements will void the warranty.
Engine Requirements
- Replace engine oil to manufacturer's suggested levels.
- Replace oil filter.
- Replace gaskets (valve cover, oil pan & rear main seal)
- Inspect and replace (if needed) new timing belt/chain as well as inspect the timing components.
- Replace thermostat and water pump
- Flush cooling system and refill with antifreeze to appropriate level.
- Install new spark plugs, new belts and hoses (if needed) due to some wear and tear.
- Change the oil after the first 600 miles and at recommended service intervals thereafter
- Service the vehicle at proper intervals as per manufacturer's guidelines
- Quick check on small parts and accessories such as connections, fittings, lines and hoses as well as replacing them if necessary prior to installation.
Transmission Requirements
- Check the flexplate for cracks or excessive wear on the starter teeth.
- Replace oil pan gasket, front and axle seals and replace filter (if applicable).
- Flush & inspect transmission cooling lines. Follow manufacturer's recommendations.
- Properly align torque converter (Automatic Transmission Only)
- Finish installation of the transmission. When finished, add transmission fluid to manufacturer's specifications. Start the engine and add more TF immediately. Additional fluid can now be added until the transmission reads FULL on the dipstick.
- Reset control module codes.
- Adjust throttle position sensor cable.
Due to the number of false warranty claims we have been forced to evaluate each claim critically based on the purchase and strict revision of dates. For example: a claim for a broken rod bearing within the first week of receiving the engine will more likely receive proper validation as opposed to the last week of the warranty. Please note that many claims are due to the neglect of the purchased item or possible modification such a remapping or faulty tuning of an engine itself. These types of modification although difficult to determine on our end will not be warranted. If a staff member, for any reason, has an inclination to assume this has been done to an engine, your warranty claim will be refused.
Know what you are buying. Buyer must determine the fitment if it is not stated. Any purchase used towards racing and rally applications will not be warrantied. Some parts may be performance oriented or upgrades to stock components but we do not encourage the use of our stock to be used for these applications or to be subject to aggressive driving conditions.
This warranty is subject to modifications and changes. Global Jdm Auto Parts Inc. reserves the right to enforce these modifications without prior notice.