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Returns & Cancellations
Aftermarket parts only · 7-day window · Original condition required
Return Policy at a Glance
7 days from pickup or delivery date
Damaged parts must be reported same day
Shipping returns: customer pays return shipping
Original condition — uninstalled, with box and labels
Have a Global JDM Account?
The fastest way to request a return is directly through your account. Find your order and click Request Return — we'll review it within 1–2 business days.
Go to My OrdersHow it works
1Log into your account and find the order you want to return
2Click Request Return next to the order and select the items
3We review and approve within 1–2 business days — don't ship yet
4Bring in or ship the part back once approved — refund within 2–3 business days
Checked out as a guest?
Guest Return Request
If you checked out without an account, fill out this form and we'll get back to you within 1–2 business days.
Your Order
Request Type
Details
Damaged parts must be reported same day as pickup or delivery. If you are reporting this after that date, your request may not be accepted. Please include as much detail as possible below.
Shipping returns: You are responsible for return shipping costs. We'll process your refund or exchange within 2–3 business days of receiving the part.
Request Received
We'll review your request and get back to you within 1–2 business days at the email you provided.
Reference:
You can check the status of your request below at any time using your reference number.
Check a return status
Check Your Return Status
Your reference number was shown after you submitted your request
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New aftermarket parts · Same-day pickup · Pay by e-transfer